USA Customers: Free Shipping on all orders over $65 USD! (Code: USAFree)

Frequently Asked Questions

Shipping & Order Information

Founded by a local and independent Australian designer, Honeymoon & Co. ships all orders, made-to-order, from USA and Europe. 

Dynamic currency conversion powered by Shopify allows us to accept orders in USD (by default), AUD, GBP, EUR. You must change this before checkout.

Please ensure all addresses are accurate and in English as we do not take responsibility for the loss of delivery items where the address is incorrect. 

This page acts as the terms and conditions that apply to every order processed on honeymoonandco.com.

✰ How long do orders take to ship?

All orders are processed, manufactured, and despatched within 5-10 business days. Please allow for extra time during a sale or holiday period.

✰ Where do you ship?

We ship to most countries in the world at a small cost. Add your item to checkout to view country availability - it's free!

✰ How much is shipping and how long does it take?

United States of America (USA)

• Standard Shipping: $5.99
Delivery Time: 3 - 10 business days
• Standard Heavy Shipping: $7.25 [For orders over $65 USD]
Delivery Time: 3 - 10 business days

Canada

• Standard Shipping: $7.99
Delivery Time: 6 - 10 business days
• Delivery Duty Paid: $20
Delivery Time: 3 - 5 business days

Rest of World (excluding Australia)

• Standard Shipping: $7.99
Delivery Time: 5 - 20 business days
• Standard Heavy Shipping: $9.25 [For orders over $65 USD]
Delivery Time: 5 - 20 business days 

Australia

• Standard Shipping: $9.99
Delivery Time: 10 - 14 business days
• Standard Heavy Shipping: $11.45 [For orders over $65 USD]
Delivery Time: 10 - 14 business days

At this stage, we only offer standard shipping on all orders. From time-to-time, we may offer discounts, however, promotional codes must be entered at checkout and cannot be applied thereafter. Please note that shipping prices are subject to change depending on economic fluctuations.

Taxes, GST, or VAT are included. Customs fees may be charged and Honeymoon & Co. will not responsible for these charges. However, as we ship *most* European orders from our Europe facility; these fees may not be charged to European customers.

✰ Can I track my order?

Most orders will come with a link to track your item as soon as it ships. For orders within USA, we utilise USPS/DHL/UPS as delivery partners. Local couriers are used for international orders.

 

Product Information

Our garments, along with designs, are unisex and ready-to-wear. All graphic elements are screen-printed professionally to maintain quality.

✰ Size Chart
Click here to view the sizing chart for our garments.

Returns & Exchanges

✰ Can I cancel my order?

All items are final sale and cannot be refunded. If you would like to cancel your order, please email us immediately.

✰ Can I return my item?

All sales are final sale after shipment, and cannot be returned for a refund or exchange. As our garments are made-to-order by an independent contractor, we do not have a storage facility to store any returns.

✰ 
I received a damaged / incorrect item!

We take quality of our garments incredibly seriously. If you receive a damaged or incorrect product, we will do everything in our power to resolve your issue. Please contact us within 30 days of receiving your item.

Honeymoon & Co. takes no responsibility for damage when garments have been washed or worn. 

Anymore questions? Click here to contact us.